A19) Once a supporter donates a cup or even a bag of coffee to the troops, what happens at that point?
The moment a cup or bag of coffee is paid for (donated) through the Cleft website, this cup or bag(s) of coffee are added to our inventory of coffee that’s ready to be roasted when a location has need. The Cleft and the USO remain in contact and when the USO has need in a specific location, we fresh roast the coffee and ship to that location. At this point, once we ship the coffee to the USO location, we deduct that amount of coffee from our “database inventory.” We have a constant influx of donations adding to the inventory with the constant deduction to this number when coffee is roasted and sent to the troops. Our extensive accounting and reporting monitors this process down to the cup. It is our goal to always have inventory accruing so we’ll always be able to send coffee when there is request for our troops.